Seamless Inbound Freight into New Zealand

Expand your global market with a trusted New Zealand partner. We clear customs fast, deliver nationwide next day, and give you full visibility so your customers get what they expect.

Trusted by global aggregators and consolidators shipping into NZ every day.

✓ 99% Next-Day Delivery
✓ Fast clearance at AKL, WLG & CHC airports
✓ Dedicated Account Management

Join the top international aggregators & consolidators

“I just wanted to express my sincere gratitude for the outstanding work you and the entire Freightways team have done. The system you’ve implemented is excellent and fits our current needs perfectly.
 
Thank you for your hard work and dedication. Your support is greatly appreciated!”

– Leading global aggregator in China
Get a dedicated account manager and stay on top of your customer orders

Tired of late deliveries, hidden customs fees, or no visibility?

Our partners don’t just choose us – they stay with us, because we keep them informed at every step. With proactive communication, transparent pricing, and fast clearance, you’ll never be left guessing where your freight is. Avoid delays and poor communication in the New Zealand logistics market.

Your dedicated account manager is an expert in your industry, ensuring smooth, reliable freight and proactive order management. No call centres, no frustration – just direct support when you need it using your preferred channels. Plus, our powerful tracking tools and fast response times keep you in control right through to final-mile delivery.

Powered by New Zealand’s Largest Delivery Network

As part of the Freightways group, we control approximately 40% of New Zealand’s express parcel market. This means your freight moves faster, clears customs at all three major Auckland, Wellington and Christchurch airports, and flows straight into a proven last-mile network trusted by thousands of businesses every day.

With us, you’re not gambling on capacity or reliability – you’re plugging into the backbone of NZ logistics:

  • 4 dedicated aircrafts
  • 4,000+ employees
  • 60M+ deliveries/year
  • 250,000+ monthly items clearing customs
  • Dedicated trucks hourly, instant processing
On-time delivery for labs and vets across NZ

What makes us different

When global shippers compare inbound providers, the details make all the difference. Here’s why partners switch to us – and love us:

  • We clear customs at all 3 NZ airports.
    Auckland, Christchurch, and Wellington – we’re the only inbound partner with clearance hubs across the country, cutting days off your transit times and saving your marketing spend.
  • Consistently faster than competitors at airline retrieval + final-mile.
    From retrieving freight off aircraft, to clearance, to scanning into the final-mile network – independent pressure tests show we consistently beat other providers.
  • We won’t steal your customers.
    Unlike other operators, we’re not here to go around you. We protect your relationships and act as a partner, not a rival.
  • We consistently outperform our competitors.
    Our network pressure testing proves we deliver faster, more reliably, and with fewer delays – even in peak periods when our courier network is under the most stress.

Big Enough to Deliver, Personal Enough to Care

No one delivers New Zealand like we do – more couriers on the ground than anyone else.
Getting started with us is easy — we’ll shape the delivery solution around you.
1. Get in touch with our team
1. Submit your details below

Tell us about your shipments using the form below.

2. Plan
2. We Build Your Solution

Bespoke pricing & transit plans built to suit your business and your customers’ needs

3. Deliver
3. Ship with Confidence

Fast clearance + next-day delivery:
– Very high first-time delivery rates
– Very high first-time clearance rates
– Very low loss of parcels

Frequently Asked Questions

Who actually looks after customs clearance when freight lands in NZ?

We do. Once we have your documentation, it’s in our hands – we take control of clearance and let you know right away if anything needs fixing. We both clear and deliver, so you get a seamless handover from customs to last mile.

How quickly can you clear freight through Customs?

Speed is where we win. We’re able to clear customs at Auckland, Christchurch, and Wellington airports. That flexibility takes days off transit time. Our network pressure testing shows we’re consistently faster than competitors at retrieving freight from airlines, clearing it, and scanning it into the last-mile network.

What information do you need from us up front?

Clear, detailed shipment data makes all the difference. Instead of “shoes,” we need “leather shoes, size 9, blue.” Accurate HS codes and product descriptions mean higher first-time clearance rates and fewer issues. If there’s ever a problem, our team doesn’t just flag it – we help fix it and tell you exactly how to avoid it next time.

How do you communicate with overseas partners?

Our customers say communication is the biggest thing other providers get wrong. We do it differently: clear, quick, transparent updates. Need a fix overnight? Your account manager can message you on WeChat in Mandarin instead of sending an email the next day. We stay close so you’re never left wondering what’s happening with your freight.

Will you ever compete with us or go direct to our customers?

Absolutely not. Unlike some other players, we won’t target your customers. You’re not just a client, you’re a partner. Protecting your business and your customer relationships is part of how we operate. We will not compromise on trust.

How reliable is your delivery network in New Zealand?

We’re part of the Freightways Group, which controls around 40% of the NZ express parcel market. That means 60+ million items delivered every year, 4,000+ employees, and 4 dedicated aircraft. We can deliver to 99% of NZ homes and businesses next day. You’re plugging into the backbone of New Zealand logistics.

What happens if Customs or MPI (biosecurity) holds up a shipment?

If something goes wrong, we act fast. We’ll contact you straight away, explain the issue clearly, and work with you to get it fixed. Our dedicated team is proactive – monitoring shipments 24/7, making changes as they go, and keeping freight moving instead of sitting still.

How do you make pricing sustainable?

We’re upfront: we’re not always the cheapest. But when we give you a rate, you can trust it’s sustainable long-term. If the New Zealand government charges change, we’ll usually give you three months’ notice so you can plan. We also analyse freight profiles and supply chains to show you where you can save costs – so you’re not just getting a flat rate, you’re getting proactive advice.

How do your partners feel after switching to you?

They love us because we’re good people, easy to deal with, and provide a top-notch service. That human connection is what keeps them with us.

What really sets you apart from other inbound courier providers?

1. Customs clearance at 3 key NZ airports – unique to us.
2. Consistently faster at airline retrieval, clearance, and final-mile.
3. We won’t compete with you or your customers.
4. Zero churn – customers stay with us.
5. We treat you like a partner, not a number.

What eCommerce platforms can New Zealand Couriers intergrate with?

We intergrate with all eCommerce platforms, with 25+ Marketplace intergrations with popular platforms like Shopify, WooCommerce, TradeMe, Magento, etc.

Are New Zealand Couriers able to notify my customers of the parcel movement?

Yes, read more about our parcel notification service to find out more!

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