Speed and tracking for the delivery of healthcare products
From drug manufacturer to wholesaler to hospital or lab to patient. We’ve got you covered. Medical freight takes priority within our network.
✓ Multiple daily collections and deliveries
✓ Priority delivery for time and temperature-controlled items
✓ Dedicated dangerous goods team
Join the top medical and pharmaceutical organisations in New Zealand
Don’t let your essential medical supplies reach their destination late
With over 33 million items delivered by our courier network each year and the highest On Time Performance within the Healthcare sector, be rest assured that your goods will get to where they need to be. Over 97% of all deliveries to businesses arrive on the same day or next day before 12.00pm.
We understand fragile and high-value goods require extra care
Improper shipping of medical devices and pharmaceuticals can result in products reaching their destinations past their shelf lives or required timeframe. This situation isn’t just harmful; it has the potential to be life-threatening for those who depend on these supplies, whether it’s for preventing the flu or fighting against cancer.
Don’t just take our word for it –
Find out why healthcare companies nationwide choose New Zealand Couriers to help them keep Kiwis safe & well.
“We see New Zealand Couriers as our business partner. Our deliveries are high value, high risk and primarily contain pharmaceutical items that help improve patients’ quality of life, and New Zealand Couriers always treat them with care and priority.”
Dave Hutchings,
National Operations Manager
ProPharma
“Our products are often fragile, high spec and high value, so our expectations of our courier partner are also high. We’ve worked with New Zealand Couriers for over 10 years, and we’ve always found their sales and account management team to be reliable and helpful.”
Greg Cheesman,
Operations Manager
Zimmer Biomet
Get critical medical supplies delivered on time, every time
1. Get in touch with our team
We’ll take a look at what items you’re shipping and plan accordingly
2. Plan
We’ll work out your freight profile and lock in your courier schedule
3. Deliver
Devices and pharmaceuticals will be reliably delivered to your customers
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The fastest adapters are winning as speed, transparency and reliability are now non-negotiable for B2B buyers. Learn how to stay ahead of the game.
Frequently Asked Questions
Courier shipping costs in New Zealand depend on parcel size, weight, destination, service type, and whether the delivery is to a business, residential, rural or non-urban address.
For one-off senders, you can get a quote through Send a Parcel. Business account pricing depends on your sending needs and can be discussed with our team by completing this form.
Yes, you can use Send a Parcel for one-off courier bookings without opening a business account. For regular or higher-volume sending, a New Zealand Couriers account may be more suitable. Get in touch with us to discuss your requirements.
Yes, New Zealand Couriers offers overnight delivery across many New Zealand locations. Delivery timeframes may vary depending on the destination.
Yes, we offer same-day parcel pickup in most areas. Cut-off times vary depending on your location, but in most cases, we can collect parcels on the same day you book.
We’ll confirm your local pickup and dispatch times during setup.
Yes, New Zealand Couriers delivers to business, residential and many rural or non-urban addresses across New Zealand.
Delivery options and timeframes may vary by address type and location, so it is best to check the address before sending.
Some items are restricted, prohibited or may require approval before sending. Before sending any such items, please check our Prohibited items and Dangerous Goods guidelines, or speak with our team to confirm whether your item can be carried.
For Send a Parcel users, Dangerous Goods and Prohibited Goods cannot be carried.
Setting up your New Zealand Couriers account is quick and depends on your business needs. Integrated shipping systems typically take around 5–7 days.
We take care during setup to ensure everything runs smoothly from day one.
No—there are no additional costs for setting up electronic shipping platforms or integrations. Our onboarding and integration services are free.
You can easily track any parcel using our online tracking tool. Simply enter your tracking number to see real-time updates and scan events throughout the delivery journey.
If you use one of our online shipping platforms, you can view and manage tracking for all your shipments in one place.
You can also enable email or SMS notifications to keep your customers updated at key delivery stages. These are available on approved shipping platforms and our API.
If there’s ever an issue, you can quickly lodge a query directly through the tracking tool.
Yes, signature on delivery is included at no extra cost. This ensures your parcels are received safely and provides proof of delivery.
Yes, you can enable automated email or SMS notifications to keep your customers updated at key stages of the delivery process.
This helps improve transparency and enhances your customer experience.
We integrate with 25+ eCommerce platforms and marketplaces, including Shopify, WooCommerce, Trade Me, and Magento.
If you use a different platform, we can likely support that too—just ask during setup.
Yes, you can use your existing label printer with our system. During setup, we’ll help configure your printer—just provide the model and brand details.
Yes, we can supply a compatible label printer and fully integrate it with your dispatch system, making it easy to print shipping labels.
Yes, we offer a range of courier satchels and Express Packs suitable for different parcel sizes. See the full range here.
We’ll also discuss the best packaging options for your business during setup, along with guidance on packaging.
Yes, we provide a range of handling labels, including fragile, “this way up”, perishables, and heavy goods stickers to help ensure safe delivery.
