Secure and reliable delivery for government agencies
From confidential documents to critical supplies, New Zealand Couriers provides dependable, secure, and timely delivery services tailored to the unique needs of government departments and public sector organisations.
✓ All our couriers have a full Ministry of Justice Criminal Record Check
✓ Secure delivery of documents, parcels, and supplies
✓ Flexible pickup and delivery schedules to meet agency needs
Join leading government agencies and public sector organisations across New Zealand
New Zealand Couriers holds the Government Syndicated Contract
as sole supplier to Local & Central Government
Trusted by over 70 local and central government agencies
Meet your compliance and delivery obligations with confidence.
Timely and secure transport is essential in the public sector. Our government courier services are built on trust, reliability, and national coverage – ensuring that official materials reach the right hands, on time, every time.
End-to-End Logistics for Government and Public Services
Most importantly, we understand the protocols and expectations of the public sector.
From ministries and councils to district health boards and state-owned enterprises, our experienced team works closely with government clients to deliver secure and trackable courier solutions that meet regulatory and service standards.
Why Government Clients Choose Us
We’re proud to support New Zealand’s public sector with professional, discreet, and dependable delivery services.
“Destination, speed, efficiency and overall technology. Easy ordering products which are here really fast, and I can order for all our branches over NZ so easily. Makes my life easy as I do not have to check up what is happening all the time. Once I have ordered I rest assured it is done”.
“Friendly staff and great service + timing of courier pickups that fit in with our working day.“
Full control over your delivery schedules and compliance
1. Get in touch with our team
We’ll discuss your organisation’s needs and identify the best delivery solutions
2. Plan
Together, we’ll define your courier requirements and establish a schedule that aligns with your internal workflows
3. Deliver
Official documents, supplies, and parcels are delivered securely and on time – every time
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Frequently Asked Questions
Courier shipping costs in New Zealand depend on parcel size, weight, destination, service type, and whether the delivery is to a business, residential, rural or non-urban address.
For one-off senders, you can get a quote through Send a Parcel. Business account pricing depends on your sending needs and can be discussed with our team by completing this form.
Yes, you can use Send a Parcel for one-off courier bookings without opening a business account. For regular or higher-volume sending, a New Zealand Couriers account may be more suitable. Get in touch with us to discuss your requirements.
Yes, New Zealand Couriers offers overnight delivery across many New Zealand locations. Delivery timeframes may vary depending on the destination.
Yes, we offer same-day parcel pickup in most areas. Cut-off times vary depending on your location, but in most cases, we can collect parcels on the same day you book.
We’ll confirm your local pickup and dispatch times during setup.
Yes, New Zealand Couriers delivers to business, residential and many rural or non-urban addresses across New Zealand.
Delivery options and timeframes may vary by address type and location, so it is best to check the address before sending.
Some items are restricted, prohibited or may require approval before sending. Before sending any such items, please check our Prohibited items and Dangerous Goods guidelines, or speak with our team to confirm whether your item can be carried.
For Send a Parcel users, Dangerous Goods and Prohibited Goods cannot be carried.
Setting up your New Zealand Couriers account is quick and depends on your business needs. Integrated shipping systems typically take around 5–7 days.
We take care during setup to ensure everything runs smoothly from day one.
No—there are no additional costs for setting up electronic shipping platforms or integrations. Our onboarding and integration services are free.
You can easily track any parcel using our online tracking tool. Simply enter your tracking number to see real-time updates and scan events throughout the delivery journey.
If you use one of our online shipping platforms, you can view and manage tracking for all your shipments in one place.
You can also enable email or SMS notifications to keep your customers updated at key delivery stages. These are available on approved shipping platforms and our API.
If there’s ever an issue, you can quickly lodge a query directly through the tracking tool.
Yes, signature on delivery is included at no extra cost. This ensures your parcels are received safely and provides proof of delivery.
Yes, you can enable automated email or SMS notifications to keep your customers updated at key stages of the delivery process.
This helps improve transparency and enhances your customer experience.
We integrate with 25+ eCommerce platforms and marketplaces, including Shopify, WooCommerce, Trade Me, and Magento.
If you use a different platform, we can likely support that too—just ask during setup.
Yes, you can use your existing label printer with our system. During setup, we’ll help configure your printer—just provide the model and brand details.
Yes, we can supply a compatible label printer and fully integrate it with your dispatch system, making it easy to print shipping labels.
Yes, we offer a range of courier satchels and Express Packs suitable for different parcel sizes. See the full range here.
We’ll also discuss the best packaging options for your business during setup, along with guidance on packaging.
Yes, we provide a range of handling labels, including fragile, “this way up”, perishables, and heavy goods stickers to help ensure safe delivery.
