Powered by New Zealand’s Largest Delivery Network
As part of the Freightways group, we control approximately 40% of New Zealand’s express parcel market. This means your freight moves faster, clears customs at all three major Auckland, Wellington and Christchurch airports, and flows straight into a proven last-mile network trusted by thousands of businesses every day.
With us, you’re not gambling on capacity or reliability – you’re plugging into the backbone of NZ logistics:
- 4 dedicated aircrafts
- 4,000+ employees
- 60M+ deliveries/year
- 250,000+ monthly items clearing customs
- Dedicated trucks hourly, instant processing
What makes us different
When global shippers compare inbound providers, the details make all the difference. Here’s why partners switch to us – and love us:
- We clear customs at all 3 NZ airports.
Auckland, Christchurch, and Wellington – we’re the only inbound partner with clearance hubs across the country, cutting days off your transit times and saving your marketing spend. - Consistently faster than competitors at airline retrieval + final-mile.
From retrieving freight off aircraft, to clearance, to scanning into the final-mile network – independent pressure tests show we consistently beat other providers. - We won’t steal your customers.
Unlike other operators, we’re not here to go around you. We protect your relationships and act as a partner, not a rival. - We consistently outperform our competitors.
Our network pressure testing proves we deliver faster, more reliably, and with fewer delays – even in peak periods when our courier network is under the most stress.
Big Enough to Deliver, Personal Enough to Care
No one delivers New Zealand like we do – more couriers on the ground than anyone else.
Getting started with us is easy — we’ll shape the delivery solution around you.
1. Submit your details below
Tell us about your shipments using the form below.
2. We Build Your Solution
Bespoke pricing & transit plans built to suit your business and your customers’ needs
3. Ship with Confidence
Fast clearance + next-day delivery:
– Very high first-time delivery rates
– Very high first-time clearance rates
– Very low loss of parcels
Frequently Asked Questions
We do. Once we have your documentation, it’s in our hands – we take control of clearance and let you know right away if anything needs fixing. We both clear and deliver, so you get a seamless handover from customs to last mile.
Speed is where we win. We’re able to clear customs at Auckland, Christchurch, and Wellington airports. That flexibility takes days off transit time. Our network pressure testing shows we’re consistently faster than competitors at retrieving freight from airlines, clearing it, and scanning it into the last-mile network.
Clear, detailed shipment data makes all the difference. Instead of “shoes,” we need “leather shoes, size 9, blue.” Accurate HS codes and product descriptions mean higher first-time clearance rates and fewer issues. If there’s ever a problem, our team doesn’t just flag it – we help fix it and tell you exactly how to avoid it next time.
Our customers say communication is the biggest thing other providers get wrong. We do it differently: clear, quick, transparent updates. Need a fix overnight? Your account manager can message you on WeChat in Mandarin instead of sending an email the next day. We stay close so you’re never left wondering what’s happening with your freight.
Absolutely not. Unlike some other players, we won’t target your customers. You’re not just a client, you’re a partner. Protecting your business and your customer relationships is part of how we operate. We will not compromise on trust.
We’re part of the Freightways Group, which controls around 40% of the NZ express parcel market. That means 60+ million items delivered every year, 4,000+ employees, and 4 dedicated aircraft. We can deliver to 99% of NZ homes and businesses next day. You’re plugging into the backbone of New Zealand logistics.
If something goes wrong, we act fast. We’ll contact you straight away, explain the issue clearly, and work with you to get it fixed. Our dedicated team is proactive – monitoring shipments 24/7, making changes as they go, and keeping freight moving instead of sitting still.
We’re upfront: we’re not always the cheapest. But when we give you a rate, you can trust it’s sustainable long-term. If the New Zealand government charges change, we’ll usually give you three months’ notice so you can plan. We also analyse freight profiles and supply chains to show you where you can save costs – so you’re not just getting a flat rate, you’re getting proactive advice.
They love us because we’re good people, easy to deal with, and provide a top-notch service. That human connection is what keeps them with us.
1. Customs clearance at 3 key NZ airports – unique to us.
2. Consistently faster at airline retrieval, clearance, and final-mile.
3. We won’t compete with you or your customers.
4. Zero churn – customers stay with us.
5. We treat you like a partner, not a number.
We intergrate with all eCommerce platforms, with 25+ Marketplace intergrations with popular platforms like Shopify, WooCommerce, TradeMe, Magento, etc.
Yes, read more about our parcel notification service to find out more!
