Stay ahead of the curve in 2026
Survey and independent testing confirms it – you’ve made the right choice with New Zealand Couriers
Starting the year from a strong position
Just got through one of your busiest periods? So did we. And we’re taking that momentum into 2026 to keep our customers ahead of the game.
You demand it
We know these are the things that count for you and your customers:
- The #1 reason businesses switch couriers is reliability.
- Delivery speed now directly influences buyer satisfaction (80% of large businesses and 57% of small businesses say delivery times are critical).
- 82% of businesses say courier performance directly affects customer satisfaction – and it’s now one of the strongest drivers of customer retention.
The results speak for themselves.
We deliver it
You know New Zealand Couriers deliver:
- When put to the test in September 2025, New Zealand Couriers delivered parcels to business addresses on average two hours and eight minutes earlier than our competitor.
- 57% of parcels were delivered by 9:30am with New Zealand Couriers vs 33% with our competitor.
- 98% of parcels arrived next day or sooner with us – with zero beyond Day 2 deliveries.
- Kantar’s recent research* shows New Zealand Couriers is the highest performing brand on customer service. *More in our report
Survey and independent testing confirms it – you’ve made the right choice with New Zealand Couriers.
Send with love, without an account
Use Send a parcel to get your Valentine’s gift there on time
We know it’s the thought that counts. That’s why we put so much effort into making it effortless for you to send your items.
This year organise your Valentine’s deliveries online – no account required.
New Zealand Couriers will pick up your package from an address of your choice and deliver it with our usual speedy timeframes and reliability!
You’ll get the same great service as you do with a New Zealand Couriers account, but with these great conveniences:
Sort your sending straight from home, the office or wherever you are.
Pay securely online, print your label and apply it to the top of your package.
We can pick it up or you can drop off at your local branch.
We think you’ll love using Send a Parcel, so have a go this Valentine’s – it could be the start of a great new relationship.
Delivering for Primepac – The value of speed and communication
We love hearing from our customers all year round!
New Zealand Couriers has provided exceptional service overall.
Late pickups till around 5pm have helped get our essential packaging products to customers extremely fast. We have had some great testimonials about our customers placing an order at around 4:55pm and getting delivered the next day before 9:30am.
Mark has been a great courier driver with his service and communication. Tracey has been a great account manager in that she works as fast as she can to get answers and communicates extremely well.
The power of 2 hours of help
It’s Child Cancer Foundation’s biggest annual fundraiser and this year there is a simple way you can really make a difference.
It’s your chance to take part in Child Cancer Foundation’s annual street appeal! Sign up with friends, family or colleagues and come along on Friday 13th and Saturday 14th March. It’s easy:
1
Find a site in your local area and book in for one of their 2 hour shifts.
2
Show up on the day and have fun making a difference – they’ll supply buckets, sashes, bibs and stickers!
Every dollar you collect goes to supporting families during unimaginably hard times. Child Cancer Foundation receives no government funding, so the generosity of people giving time and donations is incredibly important and appreciated.
Keen to get involved? Thank you for your support.
Here’s to a great 2026 alongside you, delivering satisfaction for your business.
For more detail on how we can help you stay ahead, download our free report.
Download the B2B Market Insights Report 2026
